Dr. Canary
Public website inspection
Summit Ridge Kia
summitridgekia.comIssued by Dr. Canary · Holly Springs, NC · Sep 8 2026
Website health label
D
14
Vendor tools found
2
Tools not working
Installed vendor equipment14 found · 2 down
Chat
Chat widgetnot working
Podium textingworking
Trade-in
Value Your Trade toolnot working
Financing
AutoFi pre-qualificationworking
Payment calculatorworking
Service
Xtime service schedulerworking
Inventory
Inventory searchworking
360° vehicle photosworking
Contact
CallRail call trackingworking
Lead formsworking
Platform
Dealer.comworking
Measurement
Google Tag Managerworking
Google Analyticsworking
Utility
accessiBerendered
Shopper journeys6 driven · 2 failed
Homepage✓ passed
Inventory search✓ passed
Value your tradefailed
The vehicle form accepted a 2022 Sorento; the panel where the offer belongs never drew anything.
/value-your-trade
Chat with usfailed
The chat took a question about a Telluride and showed “Agent is typing…” for four minutes. Nobody answered.
Get pre-qualified✓ passed
Schedule service✓ passed
Failure notices3 · action required
The trade-in tool never shows a value
/value-your-trade → summitridgekia.com3 artifacts
- Complaint
- A shopper who enters a vehicle on Value Your Trade waits on a blank panel: no offer, no error, no way forward.
- Cause
- The valuation widget requests its script and starts, but the step that draws the offer never renders, so the panel under the heading stays empty.
- Correction
- Open · re-checked on the next inspection
- Observed
- Thirty seconds after the vehicle form was submitted, the panel under “Value Your Trade in Seconds!” held no content.
Chat opens, but nobody ever answers
/ → summitridgekia.com2 artifacts
- Complaint
- A shopper asked whether a Telluride was still available. The window showed “Agent is typing…” for four minutes and never replied.
- Cause
- The chat widget loads and accepts messages, but the agent-side session never connects, so every conversation ends at the typing indicator.
- Correction
- Open · re-checked on the next inspection
- Observed
- The typing indicator was still showing four minutes after the question was sent; no reply arrived before the check ended.
A new K4 is listed at $757
/new-inventory/ → summitridgekia.com2 artifacts
- Complaint
- The new-inventory grid prices a 2026 K4 LXS at $757. A shopper reads that as a mistake, or as bait.
- Cause
- The price feed dropped the thousands: the unit’s internet price reached the listing missing its leading digits, and the page printed what the feed sent.
- Correction
- Open · re-checked on the next inspection